Terms & Conditions

Service Acknowledgment:

You acknowledge that the rates provided are estimates. Final charges will be determined based on the actual services rendered. Charges will include point-to-point, hourly, and garage-to-garage services billed according to the contracted hours. Additional fees may apply for stops, tolls, meet-and-greet services, parking, waiting time, and phone usage.A 20% gratuity will be billed to all reservations plus 15% fuel charges and Admin Fee applies, STC (Surface Transportation Charge) to all services.Gratuity is calculated on the base fare, stop, wait time and holidays surcharges that will be added and itemized on the client billing statement.

All published rates are subject to change without any notice. All rates are calculated in local currency and billed in US dollars at prevailing exchange rates.

Applicable taxes will be charged as required. A valid credit card or corporate account number is required to secure your reservation. To prevent fraudulent activity, a credit card imprint or authorization form may be requested.

Cancellation Policy:

To request changes or cancellations, please contact us at +1(866) 787-3318 OR +1(202) 964-2112. Cancellations must be made by phone or email and will only be valid once acknowledged by Skyline Worldwide Chauffeured Transportation.

Cancellation Charges:

Cancellation charges will be equal to the full ride rate, regardless of whether the ride was taken, unless the following notice periods are met to avoid fees:

  • Sedans: 6 hours' notice required in Washington DC, Virginia, and Maryland; 24 hours' notice required for other states
  • SUVs: 12 hours' notice required in Washington DC, Virginia, and Maryland; 24 hours' notice required for other states
  • Vans: 72 hours' notice required in Washington DC, Virginia, and Maryland; 7 days' notice required for other states
  • Limousine, Minibus, Party Bus: 72 hours' notice required in Washington DC, Virginia, and Maryland; 7 days' notice required for other states
  • Motor Coach: 14 days' notice required in Washington DC, Virginia, and Maryland; 28 days' notice required for other states

Deposits:

  • A 20% deposit is required at the time of booking for Vans, Minibuses, Limousines, and Party Buses
  • A 30% deposit is required for Motor Coaches

Late cancellations will result in full charges.

Additional Booking Fees:

  • For bookings made via phone or email, a non-refundable booking fee of $5.00 per reservation will apply for Sedans & SUVs.
  • For Vans, Minibuses, Limousines, and Party Buses and Motor Coaches.the fee is $25.00 per reservation.
  • Online bookings made through https://skylineworldwidetrans.com/book-your-transportation-online.html are not subject to the booking fee.
  • The booking fee will only apply to cancelled reservations; reservations that proceed as scheduled will not incur this fee.

Changes & No-Show Fees:

  • Changes to same-day Sedans and SUVs must be made at least 4 hours in advance
  • Changes to Vans & Coaches must be made at least 36 hours in advance, subject to availability
  • Greeters/Coordinators must be canceled more than 48 hours prior to the scheduled arrival time
  • A no-show fee.If you fail to appear at the designated pickup location, a fee equal to the fare, gratuity, and any applicable waiting time, child seat fees, tolls, and parking, will be charged. If you're unable to locate your chauffeur, please contact our dispatch department immediately at +1(866) 787-3318 OR +1(202) 964-2112. Leaving without notifying us will result in a No Show and full charges will apply

Cancellation policies and rates may vary during special market events and differ by location.

Pickup Information:

  • Airport Pickups:
    • Domestic Flights: Meet your chauffeur at the luggage carousel (where permitted).
    • International Flights: Meet your chauffeur outside customs.
    • Grace Period: 30 minutes for domestic flights, 45 minutes for international flights. Waiting time charges apply beyond these periods.
  • Train Station & Curbside Pickup:
    • Upon arrival, call +1(866) 787-3318 OR +1(202) 964-2112 to arrange to meet your chauffeur at the second curb. Waiting time begins at the scheduled pickup time.
  • Other Pickup Locations:
    • A 10-minute grace period is allowed; waiting time charges apply after this period. If you cannot locate your chauffeur, please call +1(866) 787-3318 OR +1(202) 964-2112 immediately. If you leave without contacting us, it will be considered a no-show, and a full charge will apply.

Waiting Time and Stops:

  • Sedan and Suv: A grace period of ten minutes is provided for all pickups. After this period, waiting time will be charged in fifteen-minute increments. Other vehicles are subject to charges based on their respective terms and conditions.
  • Passenger Request Stops: A grace period of ten minutes is provided for all pickups. After this period, waiting time will be charged in fifteen-minute increments. Other vehicles are subject to charges based on their respective terms and conditions.

Hourly Services:

  • Sedan and Suv Reservations: Sedans and Suvs are billed in thirty-minute increments, with a three-hour minimum for the Washington D.C. Metropolitan area
  • Other Vehicles: All other vehicle reservations are subject to their respective terms and conditions
  • Time-Based Rides: Time-based rides include a fixed positioning charge, which covers the cost of the vehicle and chauffeur traveling to the pickup location and returning after the drop-off. These charges vary based on the vehicle type
  • Non-Sedan and Suvs Time-Based Reservations: These are billed in full-hour increments

Garage-to-Garage:

  • The Garage-to-Garage charge is based on the applicable hourly rate, starting from the time the chauffeur leaves the garage to begin service and continuing until the chauffeur returns to the garage after completing the service
  • The minimum number of billable hours is specified in the estimate but may not reflect the exact duration of service
  • For services in Europe and Asia, an additional kilometer charge will apply

Damages & Liability:

  • The renter is responsible for any damages caused by themselves or their party during the rental period
  • No smoking is allowed in vehicles
  • No illegal drugs or alcohol in minibuses
  • Any fines incurred will be the client’s responsibility
  • Chauffeur’s discretion: If there is misconduct, the chauffeur may terminate the service with no refund
  • Sunroof policy: Standing through the sunroof is prohibited
  • A $250 maintenance fee will apply if anyone becomes sick in the vehicle
  • Skyline Worldwide Transportation reserves the right to charge a minimum of $250 for cleaning or damages beyond normal wear and tear

Payments:

Do not make cash payments to the driver unless pre-arranged with the company. Ensure that all payment details are provided at the time of booking.

Pre-Authorization:

Before your trip, Skyline Worldwide Transportation will request a pre-authorization on your credit, debit, or prepaid account. This pre-authorization will cover the estimated total of your reservation and up to an additional 50% to account for any charges beyond the initial reservation scope.

A pre-authorization is essentially a “hold” on funds from your bank account. It occurs when we first collect your payment details but before we process the final charges for your trip. This hold ensures that the provided account has sufficient funds to cover the cost of services provided by Skyline Worldwide Transportation. Once the final total is processed, the pre-authorization is removed.

Please note, your trip may be canceled if we are unable to obtain a pre-authorization from the provided payment method prior to your scheduled service.

3% processing fee for charges over $1500.00

Skyline Worldwide Chauffeured Transportation reserves the right to utilize all available legal means to collect any overdue amounts. In the event of nonpayment or partial payment, the company is entitled to pursue and recover all reasonable attorney's fees and costs incurred during collection efforts. Any invoice from Skyline Worldwide Chauffeured Transportation that remains unpaid for more than thirty (30) days from the billing date will incur an interest charge at the maximum rate permitted by law, which is 20% per annum in the state of Maryland.

Pet Policy

Pets are allowed. If the pet weighs more than 7 pounds, then they must be placed in a kennel crate. Small pets must be leashed or placed in a carrying case and must not travel in the seat next to your chauffeur. Please note that certified service animals do not need to be placed in a crate. To ensure a smooth ride for both you and your pet it is best to call us beforehand at +1 (866) 787-3318 to make arrangements so we match you with a pet-friendly chauffeur.

Additional Information:

Skyline Worldwide Chauffeured Transportation provides child seats upon request, where available, for an additional fee of $35 per seat, which will be reflected in the “Other” fees in the price breakdown. Parents and guardians of children are responsible for installing any child safety seats. Due to liability insurance restrictions, the chauffeur cannot install a child seat. Skyline Worldwide Chauffeured Transportation may, at its sole discretion, use affiliates/subcontractors to perform any and all services under this agreement. Moreover, Skyline Worldwide Chauffeured Transportation will not be held liable for any incidents that may occur by its affiliates while the affiliate performs this work. Skyline Worldwide Chauffeured Transportation strives to provide the highest level of service to our clients. However, please note that we cannot guarantee the specific make, model, or size of the vehicle assigned to your reservation. While we make every effort to accommodate your preferences, the availability of vehicles may vary based on operational requirements and availability at the time of your reservation.

The following items are prohibited from Skyline Worldwide Chauffeured Transportation vehicles including affiliates/subcontractors vehicles: alcoholic beverages, glass containers, smoking, firearms, explosives, and fireworks.

Skyline Worldwide Chauffeured Transportation reserves the right to refuse bookings during inclement weather, including "Snow Emergency" conditions, if transportation services cannot be supported. This applies to both new and pre-existing bookings. If 4x4 or all-wheel drive vehicles are available, Skyline Worldwide Chauffeured Transportation will offer them; however, these will not be provided as complimentary upgrades. These vehicles may incur additional charges, including "garage-to-garage" fees, along with a 20% snow emergency fee added to the final reservation cost. Clients may refuse service, and if the vehicle has not been dispatched or the ride falls under the pre-determined cancellation policy, the reservation will be canceled at no charge.

Skyline Worldwide Chauffeured Transportation also reserves the right to substitute vehicles, with or without prior notice. Vehicle substitutions will be made with an equal or greater passenger capacity and will be considered an "upgrade" at no additional cost to the client. Substitutions will only occur if the originally scheduled vehicle is inoperable or due to unforeseen circumstances, such as traffic delays, scheduling conflicts, or other similar issues.

Force Majeure:

Skyline Worldwide Chauffeured Transportation, nor any of its subcontractors or affiliates are not responsible for delays or service interruptions caused by circumstances beyond its control, including weather conditions, strikes, accidents, or other unforeseen events.

Personal Belongings:

Skyline Worldwide Chauffeured Transportation, nor any of its subcontractors or affiliates are not responsible for any personal items left behind in the vehicle. Please make sure to collect all your belongings before the end of your trip.

Future Reservations:

Direct reservations with the driver are not permitted. Always contact our office directly at +1(866) 787-3318 OR +1(202) 964-2112 to schedule any future trips.

Terms & Conditions:

Skyline Worldwide Transportation reserves the right to update or change these terms and conditions at any time. Unauthorized use of this site or its content is prohibited without prior written consent. All contents and images are copyrighted. For more information, please visit: www.skylineworldwidetrans.com

Review Your Confirmation

Please review your confirmation to ensure all details are correct. If you have any questions or need to make changes, contact us at +1 (866) 787-3318 OR +1 (202) 964-2112.

Thank you for choosing Skyline Worldwide Chauffeured Transportation. We look forward to providing you with a seamless and enjoyable travel experience!

Join Our Affiliate Network

At Skyline Worldwide Chauffeured Transportation, we are proud to collaborate with the industry’s most respected transportation providers. Our affiliate network is built on trust, reliability, and a shared commitment to delivering exceptional service to clients across the globe.

If you're interested in becoming part of our growing affiliate family, please review the following minimum requirements:

Insurance & Licensing Requirements

  • Affiliates must carry and maintain liability insurance coverage between $1,500,000 and $5,000,000
  • All affiliates must be fully licensed and insured for livery operations in their respective jurisdictions
  • A minimum of five (5) years of experience in the livery or chauffeured transportation industry is required
  • Affiliates must maintain a 5-star service rating and a proven history of professionalism and customer satisfaction

Vehicle & Chauffeur Standards

To ensure the highest quality of service, all vehicles and chauffeurs representing Skyline must meet the following standards:

Vehicles

  • Must be late-model, thoroughly cleaned, properly fueled, and meticulously maintained before each assignment.

Chauffeurs

  • Must possess a valid driver’s license and all required local permits
  • Must have a minimum of three (3) years of professional chauffeuring experience
  • Must have comprehensive knowledge of the local service area to ensure timely and efficient travel

Professional Appearance & Conduct

  • Chauffeurs must wear professional, business-appropriate attire.
  • Must maintain a clean, well-groomed appearance at all times.
  • Must speak clear and fluent English and demonstrate courteous, professional conduct.

We are dedicated to maintaining the highest standards in luxury ground transportation. If your company shares our values and is committed to service excellence, we welcome the opportunity to work together.

To apply or learn more, please contact us at: contact@skylineworldwidetrans.com

An explanation of the terms and conditions which apply to your use of this web site.

1. Acceptance

Use of the Skyline Worldwide Transportation website at www.skylineworldwidetrans.com (collectively, the "web site") and the on-line reservation services (the "services") provided by Skyline Worldwide Transportation are subject to the terms and conditions of use set forth below ("terms of use"), which include the privacy policy set forth in our online privacy policy and incorporated into these terms of use by reference. please read these terms of — use carefully before using the web site or the services. by using the web site or the services, you agree to these terms of - use. If an individual is using the web site on behalf of a business entity, whether as an employee, consultant or agent of such business entity, by doing so, such individual represents that they have the legal capacity and authority to bind such business entityto the terms of - use. "you" shall refer both to the individual accessing the web site on behalf of a business entity, if any, and any such business entity itself. if you do not agree to these terms of — use, do not — use the web site or the services. Skyline Worldwide Transportation may change these terms of - use from time to time without notice, and such changes will be effective on the date they are posted on the web site. - use of the web site after such changes have been posted constitutes your acceptance of all such changes.

2. Use of the web site and the services

you may only use the web site and the services in accordance with the terms of use, any posted policies and procedures that appear on the web site, and for lawful purposes. you agree not to use the web site to: (a) transmit any material that infringes or misappropriate any third party’s copyright, trademark, trade secret, patent, or other proprietary rights, (b) transmit any material that is false, inaccurate, fraudulent, or misleading, (c) distribute computer viruses, worms, or software intended to damage or alter a computer system without the owner’s consent, (d) use “auto-responders,” “cancel-bots,” or other similar mechanisms that generate excessive network traffic, (e) transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar, threatening, harassing or otherwise objectionable material, (f) send or relay any unsolicited advertising or chain letters, (g) exceed your permitted access or attempt to gain unauthorized access to the web site or any part thereof, or other accounts, computer systems or networks connected to the web site, through login password mining or any other means, (h) frame any portions of the web site within another web site or establish links from any other web site to any page of the web site other than the home page or (i) resell use of, or access to, the web site or the services to any third party without Skyline Worldwide Transportation prior written consent. Skyline Worldwide Transportation reserves the right to terminate your access to the web site or services at any time without notice if it determines, in its sole discretion, that you have abused or violated any of these terms and conditions.

3. id number, password and security

you are responsible for maintaining the confidentiality of any user id and/or password provided to you by Skyline Worldwide Transportation for use in connection with the web site or the services. you are solely responsible for all activities that occur under your user id and/or password, and you agree to notify Skyline Worldwide Transportation immediately of any unauthorized use of your user id and/or password or any other breach of security related to the web site.Skyline Worldwide Transportation will not be liable for any loss or damage arising from your failure to safeguard your - user id and/or password or to comply with this section.

4. Services

Skyline Worldwide Transportation provision to you of the services may be subject to other terms, conditions and restrictions set forth on the web site or otherwise communicated in writing to you by Skyline Worldwide Transportation, including via email. The services are subject to availability and all price quotes are estimates. please refer to the frequently asked questions page for more information.

5. Proprietary rights

The web site, certain content therein, the services and any underlying software may be protected by copyright, trademark, patent, and/or other intellectual property and proprietary rights laws and are owned (along with all proprietary rights therein) by Skyline Worldwide Transportation international and its licensors. you agree that you will not copy, distribute, republish, display, post, transmit, download, or modify any content you obtain from the web site without Skyline Worldwide Transportation prior permission; provided, however, that you may download or print a copy of information from the web for your use in learning about, reserving, or using the services.

6. Warranty Disclaimer

the web site, the services, and any information provided through the web site are provided by Skyline Worldwide Transportation on an "as is" basis, and neither Skyline Worldwide Transportation nor its subsidiaries, partners, affiliates, vendors or subcontractors make any representations or warranties of any kind, express or implied, as to the operation of the web site or services or the information made available by or through the web site or the services. in addition,Skyline Worldwide Transportation disclaims all warranties, express or implied, statutory and non-statutory, including but not limited to, the implied warranties of merchantability, accuracy of information, title, quiet enjoyment, fitness for a particular purpose and non-infringement, or any warranty arising from course of dealing or custom of trade. neither Skyline Worldwide Transportation nor any of its subsidiaries, partners, affiliates, vendors or subcontractors warrants that — use of the web site will be uninterrupted, available at any time or from any particular location, secure or error-free, that defects will be corrected, or that the website is free of vir-uses or other potentially harmful components. some jurisdictions may no allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

7. Limitation of liability

in no event will Skyline Worldwide Transportation , any of its subsidiaries, partners, affiliates, vendors or subcontractors, including their respective officers, directors, employees or agents, be liable for indirect, incidental, special, punitive or consequential damages (including without limitation those resulting from lost profits, lost data or business interruption) arising out of the - use of or inability to - use the web site, the services, or any websites linked to the web site, whether based on contract, tort or other legal theory, and regardless of whether Skyline Worldwide Transportation knew or was advised of the possibility of such damages. Skyline Worldwide Transportation aggregate liability for direct damages arising from or relating to the web site or the services (regardless of the ca- use of action, whether under contract, tort, or other legal theory) is limited to the greater of (i) the amount paid by the - user to Skyline Worldwide Transportation for the specific service that is the subject of the dispute or (ii) $50. the foregoing limitations of liability are independent of, and shall apply regardless of, any failure of essential purpose of any limited or exclusive remedy. you acknowledge that Skyline Worldwide Transportation has agreed to provide the web site and the services in reliance on the exclusions of liability and disclaimers of warranty set forth herein. some jurisdictions do not allow the limitation of incidental or consequential damages, so the above limitation may not apply to you.

8. Indemnification

You agree to indemnify and hold Skyline Worldwide Transportation , its subsidiaries, partners, affiliates, vendors, subcontractors, officers, employees, and agents harmless from any and all losses, liabilities, damages and/or costs (including reasonable attorneys' fees) arising from any third-party claims arising from or related to your use of the web site, the services or your violation of the terms of use.

9. Communications with Skyline Worldwide Transportation

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. except to the extent expressly covered by our privacy policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

10. Privacy

Skyline Worldwide Transportation takes the privacy of you and your information very seriously. For further information about what information we collect and how we use such information, please view our privacy policy.

11. Severability

if any part of these terms of use shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these terms of use.

12. Waiver Remedies

The failure of Skyline Worldwide Transportation to partially or fully exercise any rights or the waiver of Skyline Worldwide Transportation of any breach of these terms of use by you, shall not prevent a subsequent exercise of such right by Skyline Worldwide Transportation or be deemed a waiver by Skyline Worldwide Transportation of any subsequent breach by you of the same or any other term of these terms of use. the rights and remedies of Skyline Worldwide Transportation under these terms of use and any other applicable agreement between you and Skyline Worldwide Transportation shall be cumulative, and the exercise of any such right or remedy shall not limit Skyline Worldwide Transportation right to exercise any other right or remedy.

13. International access

This web site and service is provided from the united states of america and all servers that make it available reside in the u.s.a. the laws of other countries may differ regarding the access and use of the web site and service. We make no representations regarding the legality of this web site and service in any other country and it is your responsibility to ensure that your use complies with all applicable laws outside of the u.s.a.

14. Governing law

The laws of the state of Maryland shall govern these terms of use. subject to the arbitration provision, you hereby expressly consent to exclusive jurisdiction and venue in the courts located in Maryland County, Maryland for all matters arising in connection with these terms of - use or your access or - use of the web site or service.

15. Force majeure

Skyline Worldwide Transportation shall not be responsible for damages caused by delay or failure to perform, in full or in part, any of its obligations in connection with the web site or services, provided that there is due diligence in attempted performance under the circumstances and that such delay or failure is due to fire, earthquake, unusually severe weather, strikes, government sanctioned embargo, flood, act of god, act of war or terrorism, act of any public authority or sovereign government, civil disorder, delay or destruction caused by public carrier, or any other circumstance substantially beyond the control of Skyline Worldwide Transportation.

16. Entire agreement

These terms of use and the other policies and terms set forth on the web site set forth the entire agreement between you and Skyline Worldwide Transportation on this subject matter and supersede all other negotiations, understandings, statements and agreements between the parties.

ProfessionalChauffeured TransportationSince 2000
Washington DC . Maryland . VirginiaNationwide Transportation
Skyline Worldwide Chauffeured Transportation
7406 Alban Station CT., Springfield,
VA 22150, United States
(866) 787-3318